New Patient Information

Welcome to Vancouver Spinal Care! New patients receive personalized attention from Dr. Scott Freeman and our friendly team, starting with comprehensive evaluation, clear explanations of your condition, and a customized treatment plan designed for your lifestyle and goals. Whether you’re seeking pain relief, injury recovery, or wellness optimization, our Orchards clinic makes your first visit convenient, informative, and effective.

Reception desk inside chiropractic clinic

Your First Visit Experience

Your initial appointment focuses on understanding your health history, current symptoms, and wellness objectives through thorough orthopedic and neurological testing. Dr. Freeman explains findings in plain language, avoiding medical jargon, so you leave empowered with knowledge about your body and a clear path forward.

We prioritize comfort with flexible scheduling, in-house insurance verification, and a welcoming environment featuring Mia, our office therapy dog. Most first visits allowing time for questions and immediate treatment if appropriate.

Our Streamlined New Patient Process

Vancouver Spinal Care simplifies onboarding so you focus on healing rather than paperwork. From online booking to your first adjustment, our process ensures efficiency while maintaining personalized care and complete documentation for insurance or injury claims.

Step 1: Easy Scheduling

Schedule your appointment online or by phone at a time that works best for you. Our team makes it easy to get started without unnecessary delays.

Step 2: Pre-Visit Forms

Complete your intake forms securely online before your visit. This allows us to better understand your needs and prepare for your care in advance.

Step 3: Insurance Review

Our team reviews your insurance details ahead of your visit to help ensure a smooth and transparent experience.

Step 4: Comprehensive Exam

Your provider will conduct a thorough evaluation, take time to listen to your concerns, and identify the best approach to your care.

Step 5: Personalized Treatment Plan

Based on your exam, we create a customized care plan tailored to your goals, including treatment recommendations and next steps for continued care.

Why Your First Experience Matters Here

As a family owned practice serving Vancouver for 15+ years, we understand first impressions build trust. Dr. Freeman’s educator approach ensures you leave confident in your care, while our insurance expertise and gentle techniques create the ideal foundation for successful treatment outcomes.

Vancouver Spinal Care front desk patient greeting

New Patient Appointment Request

Getting started with care is easy and welcoming. If you’re ready to feel better and move better, simply fill out the appointment request form below. Our team will reach out quickly to confirm your visit, answer any questions, and guide you through what to expect during your first appointment. We’re here to make your first step toward better health simple and stress-free.

Office Hours

Day

Hours

Monday

10AM - 1PM | 3PM - 6PM

Tuesday

5:30PM | 7:30PM

Wednesday

10AM - 1PM | 3PM - 6PM

Thursday

Closed

Friday

10AM - 1PM | 3PM - 6PM

Saturday & Sunday

Closed

What Our Patients Are Saying

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Katherine  profile picture
Katherine
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The front desk employee is extremely nice. Great customer service! The chiropractor himself is amazing. If you guys don't have any ideas on where to go, I highly recommend this guy! He's extremely professional and knows what he's doing.
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Gerald  profile picture
Gerald
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Scott is awesome.
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James  profile picture
James
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Feeling much better
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Tanya  profile picture
Tanya
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Dr Freeman is the best. He has kept me upright and moving after being rear ended 3 time. Update: I now have a severe form of D.I.S.H Arthritis which causes a lot of pain. Dr Freeman keeps my spine and neck moving so I don't freeze up which could put me in a wheel chair. If it wasn't for Dr Freeman and his staff I am not sure I would be-able to keep moving as well as I do.
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David  profile picture
David
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The best
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Kristin  profile picture
Kristin
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Dr. Freeman is amazing! I always feel 10,000x better when I leave. Kevin is always friendly and is excellent about working with your schedule or any last minute schedulings!

Frequently Asked Questions About New Patient Chiropractic Care

What should I wear to my appointment?

Comfortable clothing that allows spinal access works best think athletic wear or loose shirts. No special attire required.
No preparation needed. Eat normally and bring a list of current medications, supplements, and health history if available.
Yes, if appropriate after examination. Dr. Freeman provides gentle adjustments or therapies suitable for your condition.
We accept major credit cards, debit, cash, checks, and most insurance including workers’ comp and personal injury.
Absolutely – support persons are welcome during your exam and consultation.
Call or use our online portal anytime. We offer flexible rescheduling with 24-hour notice appreciated but not required.